FAQ
Frequently asked questions
Everything you need to know about OTMIA. Can't find the answer? Contact us
What is OTMIA?
OTMIA is a SaaS platform for creating product landing pages quickly with AI, publishing them (including on a custom domain), and collecting customer or order information through forms on those pages. You manage pages, forms, and submissions from your dashboard.
How do credits work?
Each AI landing page generation costs 10 credits. Registration is free; activating your store is a one-time $5 payment that includes 10 credits (one landing page). After activation you can buy one-time credit packs whenever you need them. Credits don't expire.
Do I need a subscription?
No. Store activation is a one-time payment and credit packs are one-time purchases — nothing renews automatically. New subscriptions are not offered. If you have a subscription from an earlier plan, contact billing@otmia.com to manage it.
How do refunds work?
Refunds for store activation and credit packs follow our Refund Policy and Paddle’s applicable terms. Email billing@otmia.com from your account email with purchase details. See the full policy for eligibility.
Can I publish pages on my own domain?
Yes. You can use your workspace on otmia.com and connect a custom domain from your dashboard when that feature is configured for your account. DNS steps are shown in the product when you add a domain.
How do forms and customer data work?
You can attach forms to your landing pages to collect leads or order-related information. Submissions appear in your dashboard so you can review and follow up. Handle personal data in line with your own privacy obligations to your customers.
How do I contact support?
Use the Contact page on this site or email contact@otmia.com. For product help, email support@otmia.com. For billing and refunds, email billing@otmia.com. We aim to respond within one business day for most requests.